What to do if smoke/fire damage occurs at your homeApril 28, 2018
At Gold Star Property Restoration, we’ve helped countless Michigan homeowners rise above the unexpected damage and hardship that fire damage brings. If a fire disaster has occurred at your home, keep the following tips in mind to ensure you and your family remain safe, and to ensure your home and belongings are restored to their previous conditions as quickly as possible.
- Steer clear until your home is safe. Get to a safe place and be absolutely sure the fire is extinguished prior to beginning the cleanup process,. If your fire department arrived at the scene, do not enter the home until a first responder has cleared you to do so.
- Secure your home. Once your home is safe, ensure there is no smoldering, running water – from burst or leaking pipes – or other secondary damage caused by the fire. Board up your doors and/or windows if needed to deter potential vandals and/or thieves from entering your home prior to permanent repairs.
- Contact your insurance company immediately! All policies require homeowners to report losses as quickly as reasonably possible; be sure to do so by contacting your agent as soon as you, your family and your home are safe and secure. It’s important to note that delaying this step could result in other claims being addressed before yours, and ultimately, a delayed payout for you.
- Itemize your losses. When you contact your insurance company, you’ll be asked to submit a “proof of loss” claim, which outlines each of your losses and their values. While this isn’t an immediate need, it’s important to note. Do not begin throwing personal items in the trash until you’ve had a chance to thoroughly evaluate and inventory the damage.
Contact Gold Star 24/7, 365, to make the restoration and insurance-claims processes as convenient and seamless as possible.
When you choose Gold Star, you’re backed by a highly trained, dedicated team – comprising a superintendent, project manager, insurance liaison, and client service and administrative professionals – committed to keeping you informed and satisfied, and to empowering you and your family to rise above the unexpected.
Our experts will guide you through the complex restoration and insurance-claims processes so you can return to stability as soon as possible. We even offer contents restoration services, which will help restore your personal belonging to their previous condition.
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